For Patients
Specialty Medication Support That Starts Your Therapy Sooner
Your treatment may be complex. Your pharmacy shouldn’t make it harder. If you’re starting a rare-disease therapy or a specialty medication that needs extra coordination, we handle the insurance, the prior authorizations, and the paperwork behind the scenes, so you can focus on feeling better.
Getting Started
How Zeal Works
From your prescriber’s first fax to your next refill, we carry the complexity so you don’t have to.
Prescription
Your prescriber sends your prescription to Zeal. That’s the only step that’s on you.
Coverage Review
We review your insurance benefits and map the fastest path to getting you covered.
Authorization & Financial Support
We handle the prior authorizations and appeals, and help eligible patients find financial assistance.
Medication Delivery
Your medication arrives at your home or treatment center, with specialized handling whenever it’s needed.
Ongoing Support
Our pharmacists stay with you throughout therapy: questions, refills, and keeping you on track.
Support You Can Count On
Insurance navigation, financial assistance, medication education, safe delivery, and ongoing care coordination, all in one place. And all backed by a real person who picks up the phone.
Patient Documents
Forms & Privacy
New Patient Packet
Everything a new patient needs to get started. Print, complete, and return.
Notice of Privacy Practices
How Zeal protects and handles your health information.
Frequently Asked Questions
How do I get started with Zeal?
Your prescriber sends us your prescription by fax at 877-329-9325 or electronically to NPI 1093424905. Once we have a valid prescription, our team reaches out to confirm your details and coordinate your first shipment.
What will my medication cost?
We check your insurance benefits and hunt down every copay assistance, grant, and manufacturer program you qualify for before you pay anything. You will know your expected cost before a single thing ships.
How do I receive my medication?
We ship nationwide, with temperature-controlled packaging when your therapy needs it, scheduled around you. Many programs include free shipping, and we will confirm the details for your specific medication.
Can I talk to a pharmacist?
Always. Call 888-412-ZEAL and you reach a real person who can help with side effects, timing, refills, and anything else on your mind.
How do refills work?
We coordinate refills proactively and reach out before you run low, so your therapy never gets interrupted by a paperwork gap.
Do you work with my insurance?
We are licensed in all 50 states and work with most plans, including Medicaid. If a coverage issue comes up, our team handles the prior authorizations and appeals for you.